Human Resources Manager

About Westgate Resorts

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!



Job Description

We are seeking a dynamic and experienced Human Resources Manager to join our team in Ocoee, United States. As a key member of our organization, you will be responsible for overseeing the daily operations of the Human Resources Department, fostering a positive workplace culture, and ensuring compliance with employment laws and regulations.

Develop and implement HR strategies aligned with organizational goals
Provide guidance and support to leadership and employees on HR policies and procedures
Manage employee relations, including conflict resolution and performance management
Oversee recruitment, onboarding, and retention initiatives
Ensure compliance with federal, state, and local employment laws and regulations
Coordinate and administer employee benefits, compensation, and leave programs
Lead HR team members, providing mentorship and professional development opportunities
Conduct workplace investigations and recommend appropriate actions
Develop and deliver training programs on various HR topics
Manage the performance evaluation process and support leaders in its implementation
Analyze HR metrics and prepare reports for senior management
Collaborate with department leaders on organizational changes and workforce planning
Stay current on HR trends, best practices, and emerging technologies in talent management

Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field
5-7 years of progressive experience in Human Resources, including at least 2 years in a leadership role
Comprehensive knowledge of employment law and HR best practices
Strong leadership skills with the ability to mentor and develop team members
Excellent interpersonal and communication skills, with the ability to build trust at all levels
Proven experience in employee relations and conflict resolution
Proficiency in HRIS applications and Microsoft Office suite
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Highly organized with excellent attention to detail and the ability to manage multiple priorities
Experience with performance management and talent development initiatives
Knowledge of HR metrics and data analysis techniques
Familiarity with HR technology and HRIS systems
Professional HR certification (e.g., SHRM-CP or PHR) preferred
Ability to handle sensitive information with the utmost discretion and professionalism
Adaptability and flexibility in a fast-paced, changing environment

Additional Information

Why Westgate?

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs



Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.