Standalone HR lead across a national multi-site retail business
Broad generalist scope including WHS, RTW, WGEA & culture projects
Onsite role in Alexandria + free parking + 40% product discount

ABOUT THE COMPANY

Lotus People is proud to be partnering with a long-standing Australian retailer, recognised for its quality products and strong reputation in the market. With retail stores nationally, plus a warehouse and head office located in Sydney, the business has a warm, family-focused culture and exceptional tenure.

They are seeking a proactive and hands-on HR Manager to take ownership of the full HR function and support leaders across the business.

About The Role

This is a standalone HR role overseeing the full employee lifecycle, WHS, ER, compliance, culture and multi-site retail support. The position blends day-to-day HR operations with opportunities to influence and enhance people initiatives as the organisation continues to grow.

You’ll partner closely with the GM, department heads, store managers and area managers, supporting approximately 130 employees across head office, warehouse and retail stores.

DUTIES

HR Operations & Employee Lifecycle

Manage end-to-end HR across recruitment, onboarding, contracts, ER, performance and exit processes
Maintain and update HR policies, the employee handbook and compliance documentation
Coach leaders on performance, conduct, grievances and award interpretation
Oversee employee data and HRIS (Humanforce), ensuring accurate timesheet management and reporting

Reporting, WHS, RTW & Compliance

Act as the WHS lead, managing compliance, training, audits and safety processes
Serve as the Return-to-Work Coordinator, managing workers compensation and early intervention
Partner with warehouse teams on risk assessments and inspections
Prepare and submit the annual WGEA report
Produce HR, WHS and workforce metrics for senior leadership

Recruitment, Culture & Payroll

Review weekly timesheets for accuracy and advise AP of adjustments
Step in to process payroll during planned leave (training provided)
Support leadership in developing employee recognition and milestone initiatives
Manage all head office recruitment and support store managers with retail hiring

SKILLS & EXPERIENCE

An HR professional with 3-5+ years’ experience in a generalist or standalone role, confident running HR end-to-end
Retail sector experience highly beneficial, ideally with multi-site exposure
Hands-on, detail-focused and comfortable working autonomously
Skilled across ER, workers comp, RTW, WHS and award interpretation
Calm, resilient and adaptable, with strong communication and stakeholder management skills

Please note: This is an office-based role, and there is free onsite parking.

OUR RECRUITMENT PROCESS

At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2-3 business days for an initial phone screen. Shortlisted

candidates will then proceed to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.
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